I grabbed one book from the new nonfiction rack, then went into the stacks to browse for more.
I lost track of time a bit.
Then, the lights on the back wall go off. From my experience in a town about the same size where I lived before, I figure I've got 10 minutes.
So, I browse about 2 minutes more. Then more lights go off, as in about all of them.
I stride up to the counter with books in hand. One clock was at 4; the other a minute or two earlier.
All lights were out. Back office doors were being closed. I was told staff computers were already shut down and I couldn't check out the three books I had.
I basically said nothing, but they could see my look of disgust.
And I emailed library staff when I got home.
That said, had I not been engaged in some self-distracting behavior online, I would have gotten there earlier.
So, how much of my anger was displaced?
Some of it ... yes.
No more than 50 percent, though, if that. The poor customer service would have happened even had I gotten to the library when I did for other reasons, "good" reason.
In fact, I don't think more than 20 percent was displaced.
And, I need to make sure that I'm not 12-stepping or something to do an "inventory" that isn't true.
On the flip said, I think my expression was good. No yelling. Minimal comment in general. Setting the books on the counter firmly, even forcefully, without slamming them.
I give myself credit for that.
